Where do I ask about a charge?

ActLike AI purchases are processed by Apple or Google Play. Refunds are requested from that store; for anything else about a charge, email lcdmediagames@gmail.com.

How do I delete my data?

To delete personal data held by ActLike AI, email lcdmediagames@gmail.com from the address linked to your account. Uploaded media is also deleted automatically, normally within about 3 days.

Can I suggest a feature?

Yes. Email lcdmediagames@gmail.com and describe what you were trying to make. Explaining the goal usually leads to a better feature than a specific request.

Get in touch

Contact ActLike AI
support, partners and press

Contact ActLike AI by email at lcdmediagames@gmail.com. Pick the topic closest to your question below and your mail app opens with the right subject line, so your message reaches the right place first time.

Purchase refunds are handled by the store you paid through, Apple or Google Play, so those requests go to the store rather than to us.

How do I contact ActLike AI?

Email ActLike AI at lcdmediagames@gmail.com. ActLike AI is developed by LCD Media Games, which answers support, partnership, press and privacy requests at that address. Purchase refunds are requested from the store used: Apple at reportaproblem.apple.com, or Google Play from your order history.

Choose a topic

App supportA video failed, looks wrong, or the app misbehavesWrite an email Credits and purchasesMissing credits or a question about a chargeWrite an email Report misuseYour likeness was used without permissionWrite an email PartnershipsCreators, communities and collaborationsWrite an email PressInterviews, facts and media assetsWrite an email

Prefer to copy the address? lcdmediagames@gmail.com

How to contact ActLike AI so we can help faster

A complete first message usually saves a whole round of back and forth.

For a video that failed or looks wrong

Describe what you expected and what you got, and mention whether you used 480p or 720p and Scene Match. If the result looked soft, say how the photo was lit, because that is the most common cause.

For credits or a charge

Include the date and amount from your App Store or Google Play receipt. If credits are missing, try the restore purchases option in the app before writing. For a refund of the purchase itself, the store decides; see the refund policy.

For misuse of your likeness

Send a link to or description of the content. You do not need an ActLike AI account to report misuse of your own face. The rules are in the acceptable use policy.

Before you write

Answers to the questions we receive most.

Email ActLike AI support at lcdmediagames@gmail.com. Include your store receipt date and amount for purchase questions, or a description of the video for generation problems.